Solely responsible for quarterly & annual performance analysis, trend and variance financial analysis dashboard on Power BI.
Preparation of quarterly & annual financial reports, year-end account adjustments, revenue recognition and Income statement reporting using BI tools.
Monthly invoicing, reconciliation and sales tax along with audit for various add on services.
Quarterly cost benefit analysis, sales, AR, add on sales, client termination analysis reporting on Power BI.
Creating various reports for management as needed.
Weekly bank reconciliations with batch payment posting in accounting software.
Coordinating the payment settlements with our clients in USA from small clinic practices to government hospitals.
Ensuring the excellent client relationship and handling all financial concerns for over a thousand clients in USA.
Consistent departmental coordination to ensure timely client contract execution and system implementation.
Regular efforts to resolve client issues and work with retention team to retain a terminating client.
Currently working on operational automation project to automate finance functions including accounting software with CRM and other third party software.

Preparing financial adjustments of the settlement for the client.
Preparing property sale and purchase legal documents for clients.
Co-ordinating with banks and clients regarding home loan application process and approval.
Co-ordinating stamp duty payments with Clients, SRO and related parties.
Liaising with clients and settlement agents.

Prepared monthly financial reports, budgeting, profitability and revenue analysis.
Price setting to ensure targeted monthly profits.
Streamlining cash and payroll processes to increase efficiency.
Strategic decisions to enhance revenue figures and latest innovative procedures to give utmost procedure quality.

Achievements:
Successfully implemented quick books to ensure data efficiency.
New business structure increased cost efficiency by more than 150%.
Increased customer turnover by 3 times and client conversion from 12% to 37%.

Learned the process of daily purchasing using Tejari (Vendor management portal).
Costing of all expenses that included budgeting, reporting variances along with cost control.
Identifying unusual costs and charging excess to the relevant departments.
Financial statement Analysis.
Daily credit card and fortnightly bank reconciliations.
Learned the process of receiving department.
Inventory management and weekly stock audits.

Daily online order processing of over 25 eminent local brands.
Ensuring order accuracy and timeliness.
Leading customer service management on Zendesk with live chat support.
Establishing a reliable channel with all brands to ensure stock accuracy.
Aligning with brand managers to prioritize our clients’ needs.

Achievements:
1st promotion to team lead in the second month of joining.
Reduced order dispatch time from 3 days to 24-hours.
Assisting in successfully implementing in-house product Omni-channel to speed up order processing.
Aided in the successful execution of live agent installation in POS reducing inventory errors by 99%.

Managing end to end e-commerce for Hopscotch.
Creating and implementing business strategies across web platform.
Responsibilities include improving competitive positioning, technical vision and implementation, roll out of website product improvements.
Taking care of what’s happening in the market, benchmarking, competitive analysis.
Managing and balancing E-Commerce inventory.
Performing monthly inventory audits.
Marketing strategies based on current and past data to target right audience using Facebook and google analytics.